Technology Jobs  |  IT Infrastructure Jobs

Commercial Officer – Category Manager IT

Job Location: Reading
Salary & Benefits: Up to £60k
Tags: IT
A FTSE 250 company is looking for an exceptional specialist.

This is a fantastic opportunity focused on Service Management of IT 3rd party providers.

We are looking for a Commercial Officer – Category Manager IT, to be responsible for all commercial aspects and contracts for this FTSE listed company. The remit of the role covers relationships with all IT 3rd party vendors – including management of the renewal of 3rd party support contracts and carrying out service reviews with the key service providers to ensure that they are meeting SLA and other obligations.

Responsibilities

  • Provide a single point of commercial contact for all internal IT stakeholders and external suppliers – whether for services, hardware or software
  • Accountability for the operational management processes associated with 3rd party suppliers
  • Lead the support renewal process ensuring each contract is optimised in terms of consumption, strategic alignment and commercial competitiveness
  • Carry out regular service reviews with key suppliers, ensuring that they are meeting their SLA & other obligations, implementing performance improvement plans as appropriate
  • Chair the Contract Renewal Governance board, where each contract renewal is assessed and approved
  • Working with IT Infrastructure Delivery & Project Managers to take design outputs and identify which suppliers would be suitable; gain quotes for project requirements and manage the approval process
  • Obtaining quotes from 3rd party suppliers for new requirements and renewal of existing contracts
  • Managing the approval process for purchase orders for new requirements and renewals such that PO’s are raised in a timely manner
  • Managing the receipting of invoices, and resolution of issues and escalations associated with suppliers
  • Tracking the third party spend against opex budgets, providing management and finance reports as required
  • Providing accrual information to finance to track payments to suppliers
  • Responsibility for monthly reporting and analysis of OpEx and CAPEX spend
  • Ownership of annual budgeting and forecasting process.
  • Preparation of all consolidated monthly reporting, budget and forecast slide decks and ad-hoc presentations. Each tailored accordingly depending on required content and audience.
  • Reviewing, challenging and making recommendations on business cases impacting IT Operations, including validation of benefits and scrutinising costs.

Skills & Experience required:

  • Experience of Service Management of 3rd party providers (including offshore providers)
  • High analytical and problem-solving capability
  • Commercially, contractually & financially astute
  • Experience interpreting vendor contract, support & licensing terms and conditions
  • Proven experience delivering continuous service improvements for the business

More Like This

Similar Jobs



Scroll To Top